Contact

Call the number. It is answered at any hour.

The fastest way to understand what we build is to ring it and talk to it. Everything else is below.

DPDP (India) compliant AWS Mumbai, HIPAA BAA signed SNOMED CT licensed Startup India recognised

How to reach us

Phone
+91 80 3537 4222, answered 24 hours a day by the AI receptionist. Ask for a human and you will get one in clinic hours.
General
info@medigent.in
Support
support@medigent.in
Privacy and data requests
privacy@medigent.in
On Google
Medigentic AI Private Limited on Google Maps · Corporate office · open 24 hours

Registered offices

MediGent Technologies LLP
Nawabganj, Barabanki, Uttar Pradesh 225001, India
Medigentic AI Private Limited
1124 Durgapuri Colony, Nawabganj, Barabanki, Uttar Pradesh 225001, India

The office is on Google as Medigentic AI Private Limited, in front of Anand Bhawan School, Preet Vihar Colony, Durga Puri, Barabanki. Plus code W5MP+VG.

Disputes are subject to the courts at Barabanki, as set out in the Terms of Service.

Who you are contracting with

Two companies, both ours, with different jobs. We set them out plainly because you should know whose name is on your agreement before you sign it.

Operates the platform

MediGent Technologies LLP

The entity you contract with. It is named in the Terms of Service as your counterparty, in the Privacy Notice as the operator of the platform, and on your invoices. It owns the software and the brand.

Nawabganj, Barabanki, Uttar Pradesh 225001

Holding company

Medigentic AI Private Limited

The holding company. It owns MediGent Technologies LLP and medigent.io, which serves markets outside India. It is not a party to your agreement and does not hold your patient records.

CIN U62020UP2026PTC250716 · incorporated 28 July 2026 · RoC Uttar Pradesh I
1124 Durgapuri Colony, Nawabganj, Barabanki, Uttar Pradesh 225001

Why we spell this out. Both companies are owned by the same people. The Terms, the Privacy Notice and your invoice all name MediGent Technologies LLP, and ownership sitting one level up changes none of that.

Where the credentials sit. SNOMED CT Affiliate Licence 1743442 and DPIIT recognition DIPP271740 are both held by MediGent Technologies LLP, the operating company, not by the holding company. Both are issued to a named legal person and both are publicly checkable, so we name the holder rather than the group.

Outside India

medigent.io serves markets outside India and is owned by Medigentic AI Private Limited. This site, medigent.in, is the Indian service: Hindi and English on the phone, ABDM and ABHA, records held in Mumbai, and MediGent Technologies LLP as your counterparty. If you are an Indian clinic, you are in the right place.

Grievances

Under India’s Digital Personal Data Protection Act a data grievance must reach a named officer, not a shared inbox. Ours is named.

Grievance Officer
Noor Fatima
Email
noor@medigent.in, or privacy@medigent.in
Post
MediGent Technologies LLP, Nawabganj, Barabanki, Uttar Pradesh 225001, India

We acknowledge grievances promptly and respond within the timelines the Act sets. Patients should raise a request with their clinic first, because the clinic holds the record and decides what happens to it. The full position is in the Privacy Policy.

Where to go instead

Questions doctors actually ask

Which company am I actually contracting with?

MediGent Technologies LLP. It is named as your counterparty in the Terms of Service, as the operator of the platform in the Privacy Notice, and on your invoices. It owns the software and the brand.

Is there a human on the phone, or only the AI?

The AI answers first, at any hour, because that is the product. Ask for a person and you will be called back in clinic hours. We do not hide the fact that you reached software.

How quickly do you answer support email?

Within one working day for support@medigent.in. If your clinic's line is down, call rather than write, because the phone reaches someone faster than the inbox does.

Where is your office?

Nawabganj, Barabanki, Uttar Pradesh 225001. Disputes are subject to the courts at Barabanki, as set out in the Terms of Service.