How to reach us
Phone+91 80 3537 4222, answered 24 hours a day by the AI receptionist. Ask for a human and you will get one in clinic hours.
Registered offices
MediGent Technologies LLPNawabganj, Barabanki, Uttar Pradesh 225001, India
Medigentic AI Private Limited1124 Durgapuri Colony, Nawabganj, Barabanki, Uttar Pradesh 225001, India
The office is on Google as
Medigentic AI Private Limited, in front of Anand
Bhawan School, Preet Vihar Colony, Durga Puri, Barabanki. Plus code W5MP+VG.
Disputes are subject to the courts at Barabanki, as set out in the
Terms of Service.
Who you are contracting with
Two companies, both ours, with different jobs. We set them out plainly because
you should know whose name is on your agreement before you sign it.
Operates the platform
MediGent Technologies LLP
The entity you contract with. It is named in the
Terms of Service as your counterparty, in the
Privacy Notice as the operator of the platform, and on
your invoices. It owns the software and the brand.
Nawabganj, Barabanki, Uttar Pradesh 225001
Holding company
Medigentic AI Private Limited
The holding company. It owns MediGent Technologies LLP and
medigent.io, which serves
markets outside India. It is not a party to your agreement and does not hold
your patient records.
CIN U62020UP2026PTC250716 · incorporated 28 July 2026 ·
RoC Uttar Pradesh I
1124 Durgapuri Colony, Nawabganj, Barabanki,
Uttar Pradesh 225001
Why we spell this out. Both companies are owned by the same
people. The Terms, the Privacy Notice and your invoice all name MediGent
Technologies LLP, and ownership sitting one level up changes none of that.
Where the credentials sit. SNOMED CT
Affiliate Licence 1743442 and DPIIT recognition DIPP271740 are both held by
MediGent Technologies LLP, the operating company, not by the
holding company. Both are issued to a named legal person and both are publicly
checkable, so we name the holder rather than the group.
Outside India
medigent.io serves markets
outside India and is owned by Medigentic AI Private Limited. This site,
medigent.in, is the Indian service: Hindi and English on the phone, ABDM and ABHA,
records held in Mumbai, and MediGent Technologies LLP as your counterparty. If you
are an Indian clinic, you are in the right place.
Grievances
Under India’s Digital Personal Data Protection Act a data grievance must
reach a named officer, not a shared inbox. Ours is named.
Grievance OfficerNoor Fatima
PostMediGent Technologies LLP, Nawabganj, Barabanki,
Uttar Pradesh 225001, India
We acknowledge grievances promptly and respond within the timelines the Act sets.
Patients should raise a request with their clinic first, because the clinic holds the
record and decides what happens to it. The full position is in the
Privacy Policy.
Where to go instead
- A doctor evaluating Medigent, call the number, or read what it costs
- An existing clinic with a problem, support@medigent.in, or the help link inside your panel
- A patient, contact your clinic. We hold their records on their instruction and cannot change them on ours
- A journalist or partner, info@medigent.in, and say what you need
Questions doctors actually ask
Which company am I actually contracting with?
MediGent Technologies LLP. It is named as your counterparty in the Terms of Service, as the operator of the platform in the Privacy Notice, and on your invoices. It owns the software and the brand.
Is there a human on the phone, or only the AI?
The AI answers first, at any hour, because that is the product. Ask for a person and you will be called back in clinic hours. We do not hide the fact that you reached software.
How quickly do you answer support email?
Within one working day for support@medigent.in. If your clinic's line is down, call rather than write, because the phone reaches someone faster than the inbox does.
Where is your office?
Nawabganj, Barabanki, Uttar Pradesh 225001. Disputes are subject to the courts at Barabanki, as set out in the Terms of Service.