Legal

Shipping & Delivery Policy

Medigent sells no physical goods. Everything is delivered digitally, the moment it is set up or paid for.

Last updated 14 July 2026 · MediGent Technologies LLP

Overview

MediGent does not sell or ship any physical product. Everything a clinic or patient uses — the dashboard, the AI receptionist, the patient app, AI credits — is delivered digitally, over the internet, the moment it is set up or paid for.

Digital delivery

AI credits land in a clinic’s wallet immediately on a successful payment. There is no waiting period and nothing to track. The patient app and clinic dashboard are available instantly on sign-up, from a web browser or the native app.

Phone numbers

A rented clinic phone number is provisioned and made live on the AI receptionist within 24 hours of a successful identity verification and payment. This is a service activation, not a physical shipment.

No physical goods, no international shipping

Because nothing physical is ever shipped, this policy has no import or export, transit insurance, or courier-partner details to disclose — there are none. MediGent is available to clinics and patients in India today; international availability, if it changes, will be reflected here.

Contact us

Delivery or access questions: info@medigent.in.