Clinic software usually holds your records as leverage. Stop paying and you stop seeing your own patients’ history. That is the business model, and it is why so many clinics stay on paper.
What is free, permanently
- Patient records and visit history, every consultation, every diagnosis, searchable
- E-prescriptions, coded, delivered digitally
- E-consent, versioned, timestamped, per encounter
- Your clinic page, live at medigent.in/dr/your-name
- The daily digest, your clinic’s numbers at 10 am
No card, no trial clock, no patient cap. You can run an entire clinic on the free tier and never buy a credit. The AI receptionist, the clinical scribe and WhatsApp follow-ups are the parts that cost money, because they cost us money every time they run.
Your records are yours, including on the way out. Export in FHIR R4 at any time, the format the rest of Indian health IT is standardising on. If you close the account we return or delete the records on your instruction. We do not hold them against an unpaid bill.
Where they live
On our own servers in the AWS Asia Pacific (Mumbai) region, under a signed Business Associate Agreement. Your clinic is the Data Fiduciary under India’s DPDP Act and Medigent is the Processor, which in plain terms means you decide and we execute.
Questions doctors actually ask
Is the free plan actually free forever?
Yes. Patient records, e-prescriptions, e-consent, the daily digest and your clinic page cost nothing, with no card and no time limit. The AI receptionist, the scribe and WhatsApp follow-ups are the paid parts. You can run your whole clinic on the free tier and never buy a credit.
Can I export my patient records?
Yes, in FHIR R4, at any time. That is the standard the rest of Indian health IT is moving to, so the export is usable elsewhere rather than a proprietary dump.
What happens to my records if I stop paying?
Nothing. The paid features stop; the records do not. They stay on the free tier and remain exportable. We do not hold records against an unpaid bill.
Where is my patient data stored?
On our own servers in the AWS Mumbai region. Call recordings and consultation transcripts have never left that infrastructure and are not sent to a foreign cloud for storage. Medigent has a signed HIPAA Business Associate Agreement with AWS, and handling follows India's DPDP Act.